Introduction

At Resumo, we value your privacy. This policy explains how we collect, use, and protect your personal information. “Personal information” refers to any information relating to an identified or identifiable individual. We will never sell your data.

This Privacy Policy is effective as of the date shown above. This policy may occasionally be updated. We'll notify you of significant changes, but please check this page for smaller updates and changes.

By using the Services, you agree to the collection, use, disclosure, and procedures this Policy describes. You understand and agree that Resumo will treat your continued use of the Services as acceptance of the updated Terms and Privacy Policy.

Information We Collect

We may collect several types of information to provide our service and improve it over time:

• Account Information: Name, email address, and a profile picture (as associated with your Google account). This allows you to personalize your account, and Resumo can notify you of updates. We currently only offer authentication through Google accounts.
• Billing Information: We utilize Stripe for secure payment processing. When you purchase tokens, we store a Stripe identifier associated with your account. We do not directly collect or store full credit card details. For more information on Stripe's privacy practices, please see their Privacy Policy: https://stripe.com/privacy
• Resume Content: In using our Services, we will collect the information you choose to provide in order to build your resume, such as education and employment experience.The content you create within Resumo is yours. We store it in order to provide our Services.
• Website Interactions: We track website activity (e.g., pages visited, browser type, etc.) to gather analytics data and help us improve Resumo.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like pixels and web beacons) to improve your experience on our website, ensure its security, and to understand how users interact with Resumo. Here's an overview:

• Essential Cookies: These cookies are necessary for core website functionality, such as your login session, account preferences, and payment processing. Resumo cannot operate effectively without these.
• Analytics Cookies: These cookies, including those from services like Posthog and potentially Firebase, help us gather data on how visitors use Resumo. This includes information like pages visited, time spent on the site, and how you arrived at our site. This data helps us improve Resumo's features and user experience.
• Third-Party Cookies: Services like Stripe, Cloudflare, and hCaptcha may utilize cookies for secure transactions, content optimization, and security purposes. We may also occasionally use advertising services on other websites or platforms. These services may use cookies to track ad interactions and measure campaign effectiveness.

Managing Your Cookies: Most web browsers allow you to manage your cookie preferences. You can typically choose to block certain cookies, adjust storage timeframes, or clear existing cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

How We Use Your Information

We use the information we collect in the following ways:

• Providing the Service: Your information is necessary to create your resume, store your data, and process payments.
• Customer Support: We use your information to answer your questions or troubleshoot any problems you might encounter.
• Product Improvement: Analytics data helps us understand how Resumo is used, guiding future improvements and feature development.
• Optional Updates: We may send you newsletters or product updates if you opt-in to receive these communications.

Your Rights

You have control over your data. Your rights include:

• Access and Portability: You can view and export your resume data at any time.
• Rectification: You can update your account information to keep it accurate.
• Deletion: You can delete your account and most of your data with it. We retain limited transactional information for legal and auditing purposes.
• Questions or Concerns: If you have any questions or concerns, please contact us at [email protected].

Security

We employ industry-standard measures like data encryption and use secure data infrastructure providers to safeguard your information. Security is an ongoing priority for us. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.

Account Deletion

You can easily delete your account yourself within your profile settings (near the bottom of the settings page). When you delete your account, your resume data is mostly deleted immediately. We may retain transactional data for auditing, tax, or security purposes.

Data Storage

Resumo is a US-based business, and data is primarily stored in the United States. We keep your data while your account is active. Upon deletion, data is purged from our systems within a reasonable timeframe.

CCPA and Your Privacy

The California Consumer Privacy Act (CCPA) grants specific privacy rights to California residents. Resumo currently does not meet the CCPA's thresholds for applicability. However, we are committed to protecting the privacy of all our users and will update our policies as our business grows to ensure compliance.

International Users and Privacy

Resumo is a US-based business. If you are accessing our services from outside the United States, please be aware that your data will be transferred to and stored within the United States. We utilize standard contractual clauses approved by the European Commission and by other relevant authorities.

We take steps to ensure that your data is protected in accordance with internationally recognized privacy standards, including the EU's General Data Protection Regulation (GDPR).

If you are located in the European Economic Area or the United Kingdom, please review the following information:

Legal Basis for Processing

When Resumo processes your personal information, we will only do so when we have a valid legal basis:

• Consent: We have your consent to do so.
• Contractual Necessity: We need to use your personal information to perform our responsibilities under our contract with you.
• Legitimate interests: We (or a third party used to provide the Services) have a legitimate interest in processing your personal information.
• Compliance with a legal obligation: We have a legal obligation to use your personal information.

Contact

If you have any questions, please contact us at [email protected].